Xfinity customer service account. Jan 17, 2024 · My mother passed away over a month ago.

Xfinity customer service account. You can also check online by going to the following Apr 7, 2025 · I need to cancel and close my account. Find the best deals, add-ons, and plans for your needs, or get help from Xfinity experts anytime. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Visit your account to see how you can save big with our all-in internet plans or make changes to your service to lower your bill. Xfinity customers enjoy a mix of exclusive perks and experiences from day one! Sign in to Xfinity to manage your account and access services like TV, internet, phone, and home security. If you have a verified email or mobile phone number, that’s your Xfinity ID. Contact Customer Service at (800) 391-3000. . Manage appointments through your account online Access your Xfinity Rewards or learn more about the program. Jan 13, 2025 · Customer Service Number For general inquiries about your Comcast account or services, the primary customer service number is essential. We'll be happy to look at your account. Need a home internet plan? Shop fast internet speeds to fit your budget. You can reach Comcast’s customer service at 1-800-XFINITY (1-800-934-6489). May 19, 2025 · Billing and Account Assistance If you need help with billing or account-related issues, Xfinity’s customer service team is ready to assist you. There are a few ways to check the status of a service interruption, my favorite one is our Xfinity MyAccount app and you can also sign up for a text alert that will alert you once the issue has been resolved. Call us at 1-800-xfinity and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U. I've been going through so many awful loops with the horrible AI assistant that I'm considering cancelling. Stay connected with the Xfinity Response Center before and during critical service impacting events. Jun 24, 2022 · I received an email from Comcast about my data usage. Discover how to manage your services, update passwords, pay your bill, view statements, and more. Get in touch with Comcast Business. Learn more about how to prepare and stay connected. Alternate options for paying your bill are shown below. Everyone I get I forward with a request for Xfinity to block this known threat. May 1, 2025 · You've come to the right place, and I'd be glad to answer any account questions you have! To get started, please send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account. If you’re not an Xfinity customer, call 1-800-XFINITY. May 1, 2025 · I would like to speak to a live customer service regarding changes to my account. Hello @user_4oqtbh Thanks for reaching out through Xfinity Forums. Learn how to sign in to your Xfinity account to pay your bill, manage your features, and more. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. This is taking a bit longer than expected, but we're on it. In this article, we will share the top five tips to help you connect with an Xfinity customer service live person quickly and efficiently. I've contacted Comcast three separate times to cancel her account (including the "bereavement support page" that makes you upload a death certificate or driv Jan 11, 2025 · Comcast will occasionally send you service-related emails to keep you informed of service and billing updates, new benefits and features, and other changes to your account. To keep your account safe, it's a good idea to reset or change your password regularly. Oct 17, 2024 · 1. or Text 266-278 to chat with Xfinity Assistant. As a former Xfinity customer, you can still use your Comcast. Get the most out of Xfinity from Comcast by signing in to your account. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. 1. Here’s how to do it: Prepare Your Info: Have your account number, service address, and phone number ready. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. Looks like I might just cancel to entire account if I can't speak to a live agent soon. net email and access helpful links to manage your Xfinity account. 3. Description For xfinityidJust a moment. Oops! It looks like an error has occurred. The primary customer service number is 1-800-XFINITY (1-800-934-6489), which connects you with general support for various issues related to internet service, cable TV, phone services, and more. " Tap "Make a Payment" and follow the instructions to complete your payment. Our highly talented team’s advanced levels of training Sep 7, 2024 · Been messing around trying to login for an hour and finally figured out that Xfinity "changes" the number 0 to a capital O on my password! To double check this I changed my password, included a ze Dec 30, 2024 · Yes, you can pay your Comcast bill by phone by calling Comcast customer service. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Access all Xfinity WiFi hotspots nationwide if you're a qualifying Xfinity Internet customer. All online, available 24/7. The easiest way to troubleshoot Xfinity service issues is through the Xfinity app or Xfinity Assistant. Enter your payment information. Make a payment to refill your Xfinity Prepaid Internet service using a credit card, debit card, or a Refill PIN. Internet, TV, Phone, Smart Home and Security - Xfinity by Comcast Contact Comcast BusinessIf you’re interested in setting up a new service or have questions about your current service, give us a call or chat with one of our professionals online. Nov 15, 2024 · To access your account, will you please send us a direct message with your full name and complete service address. Sep 26, 2024 · I've been trying to cancel my NOW internet service for two days and it seems to be the unsolvable problem for Xfinity. Visit the Comcast/Xfinity website: Go to the official Comcast/Xfinity website using your web browser. Description For billingJust a moment. Other ways to pay Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. Find various ways to contact Xfinity customer service and get real-time assistance with your billing inquiries, service upgrades, equipment and subscriptions. I do get blanket email back that says "Thank you for contacting the Comcast Customer Security Assurance team. Here is how to do it. Enjoy entertainment your way with great deals on Xfinity by Comcast. This will ensure a smooth cancellation process and help the customer service representative you’ll be chatting to assist you effectively when you contact Comcast Xfinity for your cancelation request Dec 17, 2024 · Where can I call or text a live agent from Xfinity? I’ve been trying to get in contact with a live agent to ask how much it’ll cost to get the plug for coax cable installed. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Check here if you forgot your Xfinity ID. Find help & support articles, chat online, or schedule a call with an agent. Customer Agreements, Policies & Service Disclosures Comcast strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services best meet their needs. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. How to report an issue online Jan 14, 2025 · When you encounter issues with your Xfinity services, reaching a live customer service representative can feel like a daunting task. If you don't have an account, you'll need to register for one. Here are instructions on how to send a DM in case you need them: Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message Oct 17, 2024 · The Xfinity My Account and Xfinity App are both great ways to manage your service, but if you do not own a smartphone, that makes this difficult. 3 days ago · Find Xfinity Customer Service numbers and other contact information. Jun 12, 2023 · Gather your account details, such as your account number, contact information, and billing details. In the future, I may close all accounts and stop being an Xfinity customer. May 9, 2025 · 1. To do so, click on the chat icon located at the top right of this forums page. Restrictions apply. Call us at 1-800-XFINITY (934-6489) and follow the automated prompts to pay using an 1 day ago · Once you become a customer of at least one of Xfinity’s services, proceed to creating your Xfinity ID to access your Comcast email address and manage your Xfinity services online. I don't want an automated system because I actually have QUESTIONS and I also want t Oct 7, 2021 · We can certainly help with your questions about the equipment that was delivered along with the service interruptions @user_e16148. They Xfinity Get the most out of Xfinity from Comcast by signing in to your account. Xfinity X1 TV Box: Press the "Xfinity" button on your remote. Jul 11, 2025 · Once there, you can direct your messages to "Xfinity Support. Description For activateJust a moment. I've contacted Comcast three separate times to cancel her account (including the "bereavement support page" that makes you upload a death certificate or driv Oct 28, 2024 · How can I speak with a human about my account? I am currently paying for a home phone line and internet, and I want to remove the home phone line and select one of the newer internet plans that are much cheaper than I'm paying. Sign in with your Xfinity ID and password. If you’re unsure whether the person on the line is an authorized Xfinity representative, hang up and call 1-800-xfinity (1-800-934-6489). If that doesn’t work, try pressing 0, *, or # repeatedly to Description For xfinityidJust a moment. Log in to manage your Xfinity account, access services, and troubleshoot devices seamlessly. If Xfinity does not respect you, should you still be their customer? Apr 22, 2025 · How do I gain access to my old comcast. Dec 31, 2024 · when is my contract upuser_3fcn5i Hello! Thank you for reaching out to us here on our Community Forum. How do I add and invite additional users to my Xfinity account? Service Restored: If your Xfinity services are restored before your appointment, you will get a message asking if you want to keep or cancel the appointment. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. com where you can login to your account to pay bills, check service status, add services and equipment, and contact customer service. Feb 17, 2025 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Comcast takes online security very seriously and we will take the appropriate Oct 28, 2024 · Finding the right contact number for Xfinity is straightforward but can differ based on your specific needs. I am an Official Xfinity Employee. Description For settingsJust a moment. Could you send me a direct message with the full name and complete address for your service? Jun 17, 2025 · I am with you. Please refresh and try again. Navigate to the "Xfinity My Nov 10, 2024 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 6 days ago · Thinking of moving or switching your Xfinity internet service? Allconnect's guide to transferring or canceling service will help you. View account & billing support. Get online support for Xfinity products & services. Select the Purchase Agreement checkbox for terms and Quickly and easily sign in to your comcast. Let me know if you have any questions. May 12, 2025 · I need to talk to a real person, my service were shut off without notice while I had a payment arrangement made with one of your agents! This is ridiculous the hoops please have to jump through to Get instant access to your Comcast Business services. My Account empowers you to manage and personalize the features that help your business be ready for what’s next. I have forwarded them to Xfinity as instructed by Xfinity employee that I tracked down. You can review your account balance, view your billing history, and make payments through the Xfinity My Account app or website. Feb 17, 2025 · I will be happy to check the status of your account from here for you. Contact XFINITY Mobile directly to upgrade your phone plan, switch from your current carrier, ask questions about your cell phone bill, and more! Jul 11, 2025 · Phone number to speak to a live person I need to speak to a human being about my service problems not to a robot that doesn't fix my problem I am paying for internet service from you and I don't have any service so please provide me with a phone number for a human Oct 7, 2021 · We can certainly help with your questions about the equipment that was delivered along with the service interruptions @user_e16148. Because these services differ from our standard lineup of products, they require a specialized customer support structure that blends local and national support for maximum efficiency and the best results. Quickly and easily sign in to your comcast. The process of creating an email account on Xfinity starts with signing up for your Xfinity ID. Navigate to Email: Once you're logged in, navigate to the email section of the May 5, 2025 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. To make a payment by phone, simply call the Comcast customer service number and follow the prompts to speak with a representative. Looking to schedule a callback? You can save time with the Xfinity Assistant! Get help now. If you’re a Comcast customer, you automatically have access to this self-service portal. Learn about TV, internet, home security, and more Nov 4, 2022 · Deceptive emails and phone calls Bad actors rely on misdialed phone numbers or making imposter calls from similar numbers to obtain your account and payment information. If you’re looking for assistance with your Xfinity services, knowing the right number to call is essential. Here are some easy steps to keep your account secure. Please send a Direct Message with your full name and address. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Jan 9, 2025 · Reaching customer service can often feel like a daunting task. May 20, 2025 · The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. You'll be able to: Immediately start watching some TV content on your computer, smartphone or tablet. net emails it is a old account and I need to access it Xfinity VoiceYou need to enable JavaScript to run this app. Description For servicesJust a moment. To send a Direct Message, please click on the chat icon in Moving outside of the Xfinity service area If your new address is outside of our service area, you can submit a request for an agent to contact you to discuss your options. Access online tools for shopping, customizing, and getting support for your XFINITY services. If you forget your Xfinity May 4, 2025 · Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Xfinity customers enjoy a mix of exclusive perks and experiences from day one! Apr 7, 2025 · Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. I have two accounts with Xfinity—today, I decided to cancel one. Description For WifiJust a moment. com. With Quick Pay, it’s easier than ever to make a fast, one-time payment to your Xfinity Mobile account without having to sign in. Connect to the right Xfinity support resources here. These Cookies collect data regarding your usage of and performance of the Services. Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. bank. However, knowing the right strategies can expedite this process. Jun 4, 2023 · The concern is not "Xfinity Home Security / Devices And Equipment" help related. To report an issue online, you must be an Xfinity customer and sign in with your Xfinity ID and password. We and our vendors use these Cookies to perform analytics, to improve the content and user experience, for statistical purposes, to improve the Services, and develop new ones. Manage My Account Check TV Listings Watch TV Online Contact Customer Support Refer-a-Friend Get Apps Manage Parental Controls Manage Users & Alerts Reset My Password Find My Account Number Monitor Home Security Upgrade My Service Find My Xfinity ID Get Help & Support Program My Remote Find an Xfinity Store Move My Services Run Internet Speed Test Online Visit xfinity. Call us at 1-800-XFINITY (934-6489) and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U. To Jan 17, 2024 · My mother passed away over a month ago. Plus save when you add Xfinity Mobile. I don't want an automated system because I actually have QUESTIONS and I also want t Description For NOWJust a moment. Access the status center. Manage upcoming appointments, pay your bill and more in your account. Xfinity Internet and Xfinity Mobile customers access to Xfinity WiFi hotspots included, others only with NOW WiFi Pass unless special Meeting your business needs is our priority Comcast Business offers customers a truly unique set of services for large businesses. 3 days ago · XFINITY Mobile Customer Service phone numbers and other contact information. Check out your account online, download the Xfinity app, or say “my Account” or “Pay my bill” into your Voice Remote. Get account and billing help Learn about your bill, how to enroll in automatic payment, and always manage your services. Xfinity WiFi hotspots only available in Xfinity’s service territory. 2. Xfinity knows you have a lot of passwords, and it’s easy to forget which one goes with which account. Nov 29, 2024 · Xfinity App: Download the Xfinity app from Google Play or the Apple App Store. " Please add your full name and service address to help us locate your account. I've talked with multiple customer service agents and nobody can successfully Jun 24, 2022 · I received an email from Comcast about my data usage. net email address if you logged into your email account during the 90 days prior to disconnecting your service. Having service isssues? Check for service outages that could be affecting you, and troubleshoot solutions. Aug 30, 2023 · We have the answers to your Xfinity TV, internet, and WiFi most-asked customer service questions. S. You may also call Xfinity customer support at 1-800-XFINITY to speak with an agent or you may initiate a chat on xfinity. Jan 19, 2024 · Learn how to change, transfer, uprgrade, troubleshoot, or cancel your Xfinity services, including internet, cable TV, and home phone. Review the order page with your payment information and the services you selected. May 5, 2025 · Canceling by Phone Calling Xfinity is the most straightforward way to cancel. Jun 11, 2013 · Last week, we discussed Comcast’s online self-service tool called My Account – where you can pay your bill, troubleshoot issues, check appointments, and more without the need to call customer service or visit a service center. I see that you are reaching out to cancel service, while we don't want to see you go, you have definitely reached the right place for help! To better assist with your concerns, Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. I want to speak to an actual HUMAN BEING about my account. Sign In or Register: If you already have an account, sign in with your username and password. I am getting these too. Customize your product features including WiFi networks, Call Forwarding with Voice service, and more Quickly pay your bill, enroll in Paperless Billing and set up Auto Pay Check your connection status and restart your modem Jan 17, 2024 · My mother passed away over a month ago. In this guide, we’ll explore how to quickly reach Xfinity through their toll-free phone number, and provide tips for effective communication with their support team. Tap the "Account" tab, then select "Your balance due. Click Next. Aug 28, 2024 · In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. The Xfinity Discovery Hub is your resource for Xfinity product news, technology education, and more. Apr 13, 2025 · If you’re a Comcast customer, you can enjoy access to Xfinity, a service that provides users with a mailbox that can be accessed online as well as from mobile devices and desktop email clients. At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services. If you have a question about a specific charge on your bill, you can contact customer service for an explanation. Dec 20, 2022 · Get help quickly from Xfinity customer service for internet, TV, or business service. You can reach their customer service at 1-800-XFINITY (1-800-934-6489). Nov 2, 2024 · As a Comcast/Xfinity customer since 2003, I now feel that Xfinity no longer respects its customers. Access your Xfinity Rewards or learn more about the program. They are also used to recognize your device across platforms and devices for the above purposes. Description For contact-emailJust a moment. Navigate the Menu: Say “cancel service” to get to a representative. Confirm everything is accurate before continuing. fhmo tiumxdflc xerpa xdan waj wht usvm yacj ulsvhbcyj kmhsobe